He said extra appointments in GP surgeries would be created "with the sort of easy online booking that we expect in other areas of our lives". Prof Helen Stokes-Lampard, chairwoman of the Royal College of GPs, said GPs were working flat out to try to keep up with rising demand while there was a shortage of doctors and other staff. She said urgent action was needed to support GPs "grappling with unmanageable workloads", adding that they go above and beyond for patients, often to the detriment of their own health and wellbeing.
Tory plan to attract more NHS staff from abroad. NHS 'reality check' for Boris Johnson. Have waits for GP appointments got longer? Image source, Getty Images. A really simple guide to the election The clock is ticking: How to register to vote What's the price tag on an election? But it is not yet clear how this will be achieved. This video can not be played To play this video you need to enable JavaScript in your browser.
Related Topics. Published 7 January The most vocal objections seem to have come from the networks with the highest call prices. Why is everybody talking about premium rate phone numbers today. Even Sky, with their number for customer services, is giving it lots of air time but only in relation to Government Departments using them. Richard Lloyd of Which? Some idiot on skypapers last night stated that we could avoid the high charges by using alternative numbers but was ever so vague as to how we do it.
I think he did not have a clue about the issue but was briefed by someone before the programme. He also rabbited on about the premium rate numbers being included in evening and or weekend call packages.
My phone package does include and numbers but not the Sky number. Also, I could not find an alternative working number for the Sky number when I phoned them a few weeks ago. Today November 11th , the Public Accounts Committee published their report bringing government departments to account for their usage of higher-rate phone numbers. The report stems from their enquiry in September The report makes bold recommendations encouraging the use of 03 and numbers.
At some point, the Cabinet Office will confirm their new policy for all of government, and DWP will confirm their intentions and announce a timescale for their move to numbers. Talk will then change to business usage of these numbers. Soon after that, many businesses will be beginning their migration from and numbers to the matching or number or to a new 01, 02, , or number. I have today written to my GP including the letter from NHS management and asking what their intentions are.
This will be my fourth letter to them. All the previous ones were deflected. Watch this space. The practise in question is Dr Lester and partners. I know a number of us Which? A Government committee has issued a report into the use of costly phone lines by public bodies, a practice that has been costing cash-strapped consumers millions of pounds.
Bumper bills for being on hold. The Cabinet Office has acknowledged that it is inappropriate for vulnerable citizens to pay high charges to access public services and has committed to establish best practice in this field and ensure it is followed across Government.
I wrote to my GP last week after the release of information on numbers. They wrote back saying. This matter is now being discussed with our telephone system providers. We have communicated to NHS England that it is extremely important that any negotiations do not have financial implications for our ability to provide a full primary care service.
To me this seems that they are trying to ignore the fact that it is a breach of contract whatever the financial implications. Maybe the Breach of Contract will cost them more that any costs from the Phone providers. Still waiting for any real action. I always use this site and have saved a lot of money. My GP is in Newtownards. County Down the practice has been using an number for several years, when you phone a recorded message informs the caller that the call will cost 5p per minute.
Is this service accepted by the NHS? I called the emergency number on a Thames Water pumping station gate when I noticed raw sewage leaking out and forming a pool outside.
I tweeted Thames Water and demanded they reimburse me. Facebook Twitter Reddit Email. Patrick Steen Conversation Editor. Comments Search Search for:. We know it is almost always more expensive to call an number from a mobile phone than either 01, 02 or 03, so we welcomed this clarity. So do you still have to use an expensive phone number to call your local GP surgery? View Results. Facebook Twitter Reddit Email. Jo Gibney. Comments
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